Claims Business Analyst, Guardian Life
Posted on August 01, 2025Written by Guardian Life
General Description
Guardian Life is hiring a Claims Business Analyst.
At Guardian, we live our Purpose every day. As champions of wellbeing for ourselves, our communities, and consumers, we focus as a team to turn what’s possible into a reality. We create experiences for you to grow and enrich your career and future as a Business Analyst. We believe in your aspirations for purpose, leadership, and achievement in your professional and personal lives.
Essential Job Functions
- Business Analysis – Facilitate business requirements gathering and completion.
- Production Support – Ensure successful resolution of open items which will include acting as point of contact with IT and various business partners to track and identify trends to prioritize system fixes.
- User Acceptance Testing (UAT) – Contribute to business area testing efforts including, but not limited to, validation of test plans, test scripts, and UAT sign-off.
- Partner with other business areas and outside vendors on projects relating to the research, analysis, and implementation of new technology.
- Ensure accurate and timely training on any process or system enhancements, in addition to providing said training as well.
- Your ability to predict and assess future issues, manage competing priorities, and effectively communicate will ensure a high level of customer satisfaction and enhance divisional system performance and efficiencies.
Qualifications
- A college or university degree, or high school diploma with prior relevant work experience.
- Strong knowledge of financial protection claims and key corporate systems (ex. Client Manager/Cypress).
Skills
- Strong knowledge of Excel, Microsoft Office products, and Agile tools.
- Basic knowledge of Sequel (SQL), Tableau, and Visual Basic required.
2025-0140
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