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Behavioral Health Care Coordinator, Berkshire Health Systems

Posted on June 27, 2025Written by Berkshire Health Systems

General Description

Berkshire Health Systems is hiring a Behavioral Health Care Coordinator

Definition/Primary Function

The Behavioral Health Care Coordinator provides specialty case management to high-risk patients and families. This position collaborates directly with patients, patients’ families, physicians, school systems, and other care managers to assess the needs and strengths of high-risk patients and develops customized, proactive care plans that support patients’ optimal functional status and well-being.

This position supports BFS Primary Care Clinics (Pediatrics) in both Pittsfield and Great Barrington.

Qualifications

Position Qualifications
(Minimum qualifications are required unless stated otherwise.)

Experience

  • Two years of experience with a chronically ill population required. Background with all age populations preferred.
  • Demonstrated experience in the effective assessment and engagement of individuals with BH/SUD conditions.
  • Experience working in a healthcare setting as a member of a professional clinical team required.
  • Knowledge of community resources and supports, BH/SUD treatment as well as experience in referral for treatment, support and services is required.
  • Experience in providing evidence-based brief interventions to individuals with BH/SUD conditions including: Motivational Interviewing, Behavioral Activation, CBT, and Problem Solving Therapy.

Education and Training

  • Master’s degree in social work or a related clinical healthcare field required.

License, Certification, and Registration

  • LCSW, LICSW, LMHC required.
  • Recovery coach certification preferred.

Other Requirements

  • Ability to form rapid engagement and alliance building with patients and their families.
  • Ability to follow the logical management of a member’s care throughout the continuum of care.
  • Possesses a basic understanding of applying clinical criteria when determining medical necessity.
  • Experience with care coordination.
  • Proven excellent leadership, and strong interpersonal, communication, and team-building skills.
  • Proven collaboration and negotiation skills with providers, patients, families, insurance organizations, and government agencies.
  • Proven ability to work independently and adjust to multiple demands and shifting priorities, ambiguity, and rapid change with resiliency.
  • Computer literacy required with ability to manage multiple open applications.
  • Ability to maintain and monitor confidentiality of patient records.
  • Ability to work autonomously with meeting goals for productivity.

2025-0117

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